expertise

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Experienced trainer and practitioner with over 20 years of expertise in crisis intervention and de-escalation strategies, specializing in working with unhoused populations and diverse communities across the US, Asia, and Latin America. Skilled in equipping individuals and organizations with practical tools to navigate conflict, foster safety, and build trust in challenging environments.

KEY ROLES & ACHIEVEMENTS

Assistant Director, Community Development | City of San Rafael
Led the city’s Housing and Homelessness team, secured $6.25M in state grant funding, and delivered public education on homelessness to business and neighborhood groups.

Vice President of Resident Services | Satellite Affordable Housing Associates (SAHA)
Led a 50-member department, doubled staffing, developed supportive housing for unhoused veterans and seniors, and raised $4.5M annually for housing-based services.

Director of Resident Services | Resources for Community Development (RCD)
Developed and executed service plans, MOUs, contracts at 42 affordable sites.

Health Care Programs Specialist | Alameda County Health Care Services Agency
Engaged landlords during COVID-19 and developed a flexible rent subsidy pool.

EDUCATION

Master of Public Administration | Presidio Graduate School
Focus on outcomes in supportive/senior housing, social enterprise models, data management and organizational sustainability.

Bachelor’s in Social Welfare | University of Kansas